You’ve probably read several Twitter guides for small business, but you’ve never read one that came from straight from Twitter itself. You can now. Twitter has published a phenomenally good tutorial that any business, small or big, can use to learn how best to use Twitter for marketing and growing your business. Here it is:
The guide includes some really good advice: listen first, start slowly, set goals, create an informative profile, be interesting to your followers, build relationships, provide value to the community, don’t spam. There are simple instructions on how to get started, a glossary of terms, and so much more. Save it, bookmark it, refer to it often. It’s that good.