Comments on: Strange goings-on with Merchant Circle http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/ Because not everyone can throw thousands of dollars at the 'How do we market ourselves online?' question... Thu, 09 Feb 2012 02:57:14 +0000 hourly 1 By: David Steiner http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/#comment-451543 David Steiner Wed, 04 Jan 2012 18:29:21 +0000 http://www.smallbusinesssem.com/2006/09/27/strange-goings-on-with-merchant-circle/#comment-451543 They will not let you write a bad reveiw about companys they list. And well change a 1star to a 5star, we need the truth about these company's. Not a compny that well cover up what bad thing these companys are doing. They make it impossible to write a bad reveiw on any company lited with them.or they just don't know how to run a web site. It one of the two.but I don't think there looking out for anybody but themself. can anybody do what's right anymore.helping people instead of screwing them. Let people post the TRUTH. They will not let you write a bad reveiw about companys they list. And well change a 1star to a 5star, we need the truth about these company’s. Not a compny that well cover up what bad thing these companys are doing. They make it impossible to write a bad reveiw on any company lited with them.or they just don’t know how to run a web site. It one of the two.but I don’t think there looking out for anybody but themself. can anybody do what’s right anymore.helping people instead of screwing them. Let people post the TRUTH.

]]> By: Larry Menkes http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/#comment-420380 Larry Menkes Fri, 23 Dec 2011 04:52:51 +0000 http://www.smallbusinesssem.com/2006/09/27/strange-goings-on-with-merchant-circle/#comment-420380 Merchant Circle certainly acts and looks like a scam. The listings that they have for us seem invented, and as a start up company the last thing we need is false bad reviews. We didn't get a call because they listed bad phone numbers. However, they seem to have mixed us up with someone else. Does anyone know what's going on with this or who oversees these types of scams? Merchant Circle certainly acts and looks like a scam. The listings that they have for us seem invented, and as a start up company the last thing we need is false bad reviews.

We didn’t get a call because they listed bad phone numbers. However, they seem to have mixed us up with someone else.

Does anyone know what’s going on with this or who oversees these types of scams?

]]> By: Bill http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/#comment-361543 Bill Sat, 12 Nov 2011 15:31:48 +0000 http://www.smallbusinesssem.com/2006/09/27/strange-goings-on-with-merchant-circle/#comment-361543 I used to enjoy MC but that enjoyment is turning into aggrevation. MerchantCircle does not respond period! I get periodic TOS violation notices and no matter how hard I try, I cannot get a response to an e-mail or a phone call to find out why. I can only guess that it is because I post in the "Talk to Me" section a lot and always give 5 star ratings when I do. Perhaps it is a competetor making complaints. They promote "Connecting" but when you are successful at that, and connect a lot, they don't like it. "I must be doing something wrong if I have over 18,000 connections." Live help is obviously automated. "Jenny" cannot tell you how much 1+1 is. In their defense, they offer an opportunity to promote your business without charge. The more content you put on your MC site, the better search rankings you will have. One thing I never like is feeling like you are clicking around in a mine field of Google ads. That is how they make their money in addition to their premium listings. You cannot blame them for making money while providing a service. We as users of the service always have the option to spend our time and efforts elsewhere, which I am about to do. I don't like being penalized for being successful. That is an ideology that is far too pervasive in our country. Don't get me started! Thanks for the forum, Bill I used to enjoy MC but that enjoyment is turning into aggrevation.

MerchantCircle does not respond period! I get periodic TOS violation notices and no matter how hard I try, I cannot get a response to an e-mail or a phone call to find out why. I can only guess that it is because I post in the “Talk to Me” section a lot and always give 5 star ratings when I do. Perhaps it is a competetor making complaints.

They promote “Connecting” but when you are successful at that, and connect a lot, they don’t like it. “I must be doing something wrong if I have over 18,000 connections.”

Live help is obviously automated. “Jenny” cannot tell you how much 1+1 is.

In their defense, they offer an opportunity to promote your business without charge. The more content you put on your MC site, the better search rankings you will have.

One thing I never like is feeling like you are clicking around in a mine field of Google ads. That is how they make their money in addition to their premium listings. You cannot blame them for making money while providing a service.

We as users of the service always have the option to spend our time and efforts elsewhere, which I am about to do. I don’t like being penalized for being successful. That is an ideology that is far too pervasive in our country.

Don’t get me started!

Thanks for the forum,

Bill

]]> By: wayne http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/#comment-353958 wayne Wed, 02 Nov 2011 11:58:31 +0000 http://www.smallbusinesssem.com/2006/09/27/strange-goings-on-with-merchant-circle/#comment-353958 Merchants Circle is a scam, made up of people who try to blackmail you into listing with them.I thought after the run in with them months ago that was the end ( so they said ) Yet my business continues to be listed by them. Hopefully one day the courts will shut them down or lawyer even. Wayne Merchants Circle is a scam, made up of people
who try to blackmail you into listing with them.I thought after the run in with them months ago that was the end ( so they said )
Yet my business continues to be listed by them.
Hopefully one day the courts will shut them down or lawyer even.

Wayne

]]> By: ann http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/#comment-286785 ann Thu, 23 Jun 2011 23:44:02 +0000 http://www.smallbusinesssem.com/2006/09/27/strange-goings-on-with-merchant-circle/#comment-286785 How could a company with 300 complaints with the BBB in the past two years have a B+ rating with the BBB? This is mind blowing. I have attempted to have our business listing removed too many times to count and nothing gets done. They don't answer their customer service number (the one you have to pay $35 for the privileged of speaking with a real person, every detailed email sent was never responded too, just a auto respondent message and their "live chat" feature is NEVER available. This company is a joke. I URGE EVERYONE WITH A GRIEVANCE AGAINST THIS COMPANY TO FILE A COMPLAINT ONLINE WITH THE BBB AGAINST THEM. Let's flood the BBB with complaints that Merchant Circle will have to respond to. There is no other way short of a class action suit to get their attention. Here is the link to file a complaint with the BBB: https://odr.bbb.org/odrweb/public/cibrbusiness.aspx?e=3979425&id=46a6a9cd-5402-454e-9476-e4df22e6f371&site=113 PLEASE FILE A COMPLAINT. LET'S GET ANOTHER 300 COMPLAINTS IN THE NEXT MONTH AGAINST THIS COMPANY! How could a company with 300 complaints with the BBB in the past two years have a B+ rating with the BBB? This is mind blowing. I have attempted to have our business listing removed too many times to count and nothing gets done. They don’t answer their customer service number (the one you have to pay $35 for the privileged of speaking with a real person, every detailed email sent was never responded too, just a auto respondent message and their “live chat” feature is NEVER available. This company is a joke. I URGE EVERYONE WITH A GRIEVANCE AGAINST THIS COMPANY TO FILE A COMPLAINT ONLINE WITH THE BBB AGAINST THEM. Let’s flood the BBB with complaints that Merchant Circle will have to respond to. There is no other way short of a class action suit to get their attention. Here is the link to file a complaint with the BBB: https://odr.bbb.org/odrweb/public/cibrbusiness.aspx?e=3979425&id=46a6a9cd-5402-454e-9476-e4df22e6f371&site=113

PLEASE FILE A COMPLAINT. LET’S GET ANOTHER 300 COMPLAINTS IN THE NEXT MONTH AGAINST THIS COMPANY!

]]> By: Trace http://www.smallbusinesssem.com/strange-goings-on-with-merchant-circle/236/#comment-280480 Trace Sat, 04 Jun 2011 10:52:49 +0000 http://www.smallbusinesssem.com/2006/09/27/strange-goings-on-with-merchant-circle/#comment-280480 So Marcus- how is this a good service? Anyone, including my competitor can go in and get me bad ratings. Heck, they can get their whole family to do this..... So Marcus- how is this a good service? Anyone, including my competitor can go in and get me bad ratings. Heck, they can get their whole family to do this…..

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