I’ve had an informal, very occasional debate with friends like Mike Blumenthal and David Mihm about services like Google’s Talkbin, which allows customers to send private/anonymous text messages directly to a business owner.
As I’ve said to them in person, and also briefly mentioned on this blog, I’m not real bullish that it’ll ever amount to anything. And I’m pretty sure I’ve said that I’ve never once seen a business using Talkbin.
That changed during a recent trip to San Francisco, when I saw this during a stop at Crate & Barrel.
Amazing. It exists!
Of course, this is San Francisco where a lot of businesses are ahead of the curve. I predict that I’ll never see a sign like this in a local Tri-Cities-area business.