More Trouble for Merchant Circle
By Matt McGee on Mar 25, 2007 in Local Search
A spot on the “Best Posts of the Month” list has been reserved for Rae’s rant on Merchant Circle today, and the goofy way Merchant Circle does business. Rae covers a lot — but not all — of the issues many have had with Merchant Circle for some time now.
Rae really lets them have it over the fact that Merchant Circle lets businesses delete user reviews it doesn’t like. And this isn’t new. Merchant Circle started bragging about this back in December. Crazy, isn’t it? I still think a small business should claim its listing on Merchant Circle’s site (because if you don’t, someone else might). But beyond that, nothing.
If you’ve been reading this blog for any length of time, you can probably name Merchant Circle’s biggest claim to fame: That really bad “marketing campaign” which involved Merchant Circle calling up small businesses with a warning that someone had just reviewed their business on Merchant Circle’s web site.
That was last September, and we reported a week later that Merchant Circle was putting an end to those phone calls.
But did they start it up again? Two weeks ago, Greg Sterling shared a comment posted on his blog in which the business owner claims to have just received another such phone call.
Kevin, MC’s “Community Relations” guy (who also writes on their blog), is registered and able to comment here on SBS. So I’ll invite him to let us know if that calling campaign has started up again, and if not, what is that business owner on Greg Sterling’s blog talking about? Kevin?
Technorati Tags: merchant circle, local search















4 Comment(s)
By chris_c on Mar 27, 2007 | Reply
Why claim a listing when you can remove it?
http://www.merchantcircle.com/optout/remove/
By Matt McGee on Mar 27, 2007 | Reply
By scott schmidt on Jun 3, 2008 | Reply
merchant circle took my money and gave nothing in return.my company was unsearchable on the net.i told them to cancel my subscription and refund my money.never got my money and learned today they have been debiting my checking account monthly for the last four months.i am filing criminal charges today in california civil court.if i lived in california i would drag the president of this company outside for an old fashion ass kicking.discusted,scott schmidt.
By Alexis on Jun 10, 2008 | Reply
I can guarantee that they have started up the calling campaign again. After receiving a phone call from them and before entering any information into the MerchantCircle website, I figured I’d better do a little research. Don’t think I like what I hear about them …