My Latest Articles

Hey Dentists: You’re On Avvo

Hey Dentists: You’re On Avvo

| January 25, 2012 | 1 Comment

From lawyers to doctors and now … dentists. Avvo has announced that it’s building out a dentists’ directory in the U.S. to complement its existing lawyer and doctor directories. But it sounds like this is still a work in progress. Avvo says dentists from all over the country are available to take part in the [...]

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Small Businesses Measure Social Success The Right Way: New Customers

Small Businesses Measure Social Success The Right Way: New Customers

| January 24, 2012 | 3 Comments

This was a pleasure and relief to see: In a new report about small businesses and social media, SMBs listed “new customers” as their most important metric for measuring the success of social media marketing. Whew! Here’s a look at the chart from Borrell Associates, which is based on a survey of almost 4,300 small [...]

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Touché Google & Yelp! Foursquare Now Has Restaurant Menus

Touché Google & Yelp! Foursquare Now Has Restaurant Menus

| January 19, 2012 | 3 Comments

Still not sure if Foursquare is serious about local search? Consider this: The site just added menus thanks to a partnership with SinglePlatform. I’ll explain below why I think this matters. First, how many menus are we talking about? How many restaurants? Foursquare says it’s getting more than 13 million menu items from nearly 250,000 [...]

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SBSM Flashback: January 2011

| January 18, 2012 | 0 Comments

For those of you who are new SBSM readers & subscribers, here’s a list of noteworthy posts you probably missed from one year ago. I try to put together a post like this each month to introduce new readers to old content that might be worth reading.

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Google Emails To Let Me Know My Wife’s Merged Listing Will Be Merged Again

Google Emails To Let Me Know My Wife’s Merged Listing Will Be Merged Again

| January 16, 2012 | 14 Comments

I think it’s great that Google is trying to improve customer service. In trying to fix my wife’s current merged listing cluster****, they’ve sent me more emails than I could’ve ever imagined. Yay Google! Except the last email they sent wasn’t so good. Yesterday, Google emailed me to let me know that they’re going to [...]

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Foursquare: The Web’s Newest Local Search Engine (But There’s One Big Question)

Foursquare: The Web’s Newest Local Search Engine (But There’s One Big Question)

| January 13, 2012 | 6 Comments

If you’re a local business owner, Foursquare isn’t a novelty anymore. Oh, sure, the points and badges and the game elements are still there, but Foursquare became a full-fledged local search engine yesterday with some nifty search and filtering options thanks to what’s now a whopping 1.5 billion check-ins. The new toy can be found [...]

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Google Places History, From 2004 to Today

| January 10, 2012 | 0 Comments

I know I posted about this earlier on Search Engine Land, but it bears repeating here in the event that anyone reading this doesn’t also read SEL (why not?). Read and bookmark this: A Brief History of Google Places I’m not sure what’s “brief” about it, but David Mihm has put together a great reference [...]

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Google’s [Not Provided]: Assessing 2.5 Months of Analytics Damage

Google’s [Not Provided]: Assessing 2.5 Months of Analytics Damage

| January 9, 2012 | 20 Comments

The dust has settled a bit on Google’s decision to stop passing keyword referral data from searchers that are logged in to their Google accounts and using encrypted search by default. That began in mid-October and then ramped up a couple weeks later. At first, [not provided] represented a small percentage of overall traffic to [...]

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